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Terms & Conditions

Welcome to UBIQ. These Terms & Conditions (“Terms”) govern your access to and use of https://ubiq.co.in and all related services provided by UBIQ.

By accessing, browsing, or purchasing from our website, you agree to comply with and be bound by these Terms & Conditions.

If you do not agree with any part of these Terms, please do not use our website or services.

1. General Information

UBIQ is a sustainable fashion brand focused on creating comfortable and eco-conscious apparel using upcycled and recycled materials.

Throughout the website, the terms “we,” “our,” and “us” refer to UBIQ.

We reserve the right to modify, update, or replace these Terms at any time without prior notice.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old or using the website under parental supervision
  • You are legally capable of entering into binding agreements
  • The information provided by you is accurate and complete

3. Products & Availability

We strive to display product colors, descriptions, and details as accurately as possible.

However:

  • Actual product colors may vary slightly depending on screen settings
  • Product availability may change without notice
  • Certain products or sizes may be available only in limited quantities
  • 5XL sizes are available only in selected models

We reserve the right to discontinue or modify products at any time.

4. Pricing & Payments

All prices displayed on the website are in INR (₹) unless otherwise specified.

We reserve the right to change pricing without prior notice.

Payments are securely processed through trusted third-party payment gateways.

UBIQ does not store your complete debit or credit card information.

Orders will be processed only after successful payment confirmation.

5. Order Acceptance & Cancellation

Once an order is placed, you will receive an order confirmation.

However, order confirmation does not guarantee final acceptance.

We reserve the right to:

  • Refuse or cancel any order
  • Limit quantities purchased
  • Cancel orders due to pricing errors, stock issues, or suspected fraudulent activity

If your order is canceled after payment, the applicable refund will be processed.

6. Shipping & Delivery

We aim to process and ship orders within the estimated timelines mentioned on the website.

Delivery timelines may vary depending on:

  • Shipping location
  • Courier partner operations
  • Public holidays or unforeseen delays

UBIQ is not responsible for delays caused by logistics providers or circumstances beyond our control.

Customers are responsible for providing accurate shipping details.

7. Returns & Exchanges

Returns and exchanges are subject to our Return Policy.

Products must generally be:

  • Unused and unwashed
  • Returned with original tags and packaging
  • Requested within the eligible return period

Certain items may not be eligible for return due to hygiene, customization, or promotional conditions.

8. Sustainability Commitment

UBIQ uses recycled bottles and upcycled cotton fabrics as part of its sustainability initiative.

While we strive to maintain environmentally responsible practices, sustainability claims are based on available sourcing and manufacturing information at the time of production.

9. Intellectual Property

All content on this website, including:

  • Logos
  • Brand assets
  • Images
  • Product designs
  • Graphics
  • Text content
  • Website design

is the intellectual property of UBIQ and protected under applicable copyright and trademark laws.

You may not reproduce, distribute, copy, or use any content without prior written permission.

10. User Conduct

By using this website, you agree not to:

  • Use the website for unlawful activities
  • Attempt unauthorized access to systems or data
  • Interfere with website functionality or security
  • Submit false or misleading information
  • Use the content for commercial misuse

Any misuse may result in restricted access and legal action.

11. Third-Party Services

Our website may contain links or integrations with third-party services including payment gateways, logistics providers, analytics tools, or social platforms.

UBIQ is not responsible for the policies, practices, or content of third-party services.

12. Limitation of Liability

To the maximum extent permitted by law, UBIQ shall not be liable for:

  • Indirect or incidental damages
  • Loss of profits or business interruption
  • Delays caused by third-party providers
  • Technical issues or website downtime
  • Unauthorized access despite reasonable security measures

Your use of the website is at your own risk.

13. Indemnification

You agree to indemnify and hold harmless UBIQ, its team, partners, and affiliates from any claims, liabilities, damages, or expenses arising from:

  • Violation of these Terms
  • Misuse of the website
  • Breach of applicable laws

14. Privacy

Your use of the website is also governed by our Privacy Policy.

Please review the Privacy Policy to understand how we collect and use your information.

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the appropriate courts in India.